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Wayne

Wayne has over 20 years of experience in the cleaning industry. He founded The Service Umbrella in August 2017 after building a strong leadership background with organizations such as Marriott International and Cleveland Clinic Hospital. His vision was to create a dependable, high-quality cleaning company focused on both customer satisfaction and employee growth.

Bilingual and having lived outside the United States, Wayne brings a global perspective to his work and has successfully built a hardworking, reliable team. His commitment to excellence has earned him multiple awards in the service industry for dedication to both clients and employees.

Born in Southern California, Wayne holds an MBA in Hospitality and continues to lead with integrity, professionalism, and a passion for service.

WHAT CLIENTS SAY ABOUT THEIR EXPERIENCE

OSRL has been working with The Service Umbrella for a few months now and we could not be more pleased with the results. Wayne consistently maintains open communication to provide the highest standards of cleanliness for our base. Overall, the team does an outstanding job to keep our base clean and in great condition.

We absolutely love The Service Umbrella Cleaning Company. We use them at our office. Wayne, the owner, is a pleasure to work with and schedule with. Xiomara comes to our office and is extremely thorough and a true delight. If she is unavailable, which rarely happens, Wayne always sends us another fantastic person to help out. They are top-tier and would recommend them to anyone needing cleaning services for their office.

We’ve been working together every day for the past two months, and I couldn’t be more satisfied. Wayne and Marlene are reliable, professional, and consistent. The quality never drops, and that’s what matters most to me.

We’ve been using The Service Umbrella Cleaning Company for our business cleaning needs and have been very satisfied with their service. The team is reliable, consistent, and always leaves the space looking clean and well-maintained. Communication has been smooth, and they’re responsive to any special request. It’s great to work with a company that’s dependable and takes their work seriously. Highly recommend for business looking for a trustworthy cleaning service.

The service Umbrella Cleaning provided excellent service. They were always willing to listen and correct any concerns or issues.

Outstanding customer service. Stellar performance. Wayne and his Team go above and beyond and always makes themselves available on very short notice. The Team is awesome and very polite. Wayne is an excellent leader. He is very proactive to ensure that his Team exceeds expectations! Thank you!!!

Wayne is by far the kindest person I have dealt with in this industry. I have a very hard supervisor to deal with and Wayne handled him with kid gloves to make all the work go smoothly. Thank you Wayne for all your kindness toward the Ebb Tide Resort.

Service Umbrella does the cleaning of 5 large buildings in my community. The staff is very detailed oriented.

Terrific! Great to work with they do a fantastic job and would recommend them to anyone.

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